Anything can happen before your holiday, and cancellation fees may arise in case of cancellation, early departure or delayed arrival. However, with our travel cancellation insurance you are financially covered.
In case you need to cancel your booking, please inform us within 30 days prior arrival date. We will make the room available for other guests and you will not incur any cancellation fee. If you are unable to give notice within 30 days from the expected date of arrival, the cancellation fee amounts to 300.00 € per room. The same applies in case of early departure, delayed arrival or no-show. As soon as we receive the payment, we will send you a voucher for the same amount.
You will have one year time to redeem the voucher by booking a new sojourn at our hotel. In case you are unable to visit us within the validity period, you are free to pass the voucher on to a friend or relative.
However, we recommend that you take out travel cancellation insurance for good measure.
Luxurious winter at RAMUS 01.12.2018 - 28.02.2019